Terms and conditions

TERMS AND CONDITIONS OF USE FOR GRATOWIN CASINO

1. LEGAL STATUS

Gratowin Casino is licensed by the Government of Curaçao under license number 8048/JAZ2017-072 issued to Antillephone N.V., a Curacao-based online gaming operator. The jurisdiction for any disputes or claims arising from this Agreement shall be the laws of Curaçao.

2. REGISTRATION AND LOGIN PROCESS

To use Gratowin Casino services, you must register by providing accurate and complete information. You are required to confirm your email address and phone number through a verification process. You must also undergo Know Your Customer (KYC) verification to ensure that we can verify your age, identity, and location.

3. GAMES AND SOFTWARE PROVIDERS

Gratowin Casino offers a wide range of games from various software providers, including NetEnt, Red Tiger Gaming, iSoftBet, Evolution Gaming, Play’n GO, Pragmatic Play, Yggdrasil, Big Time Gaming, Betgames TV, and Playtech.

4. BONUSES AND PROMOTIONS

Gratowin Casino offers various bonuses and promotions to its players, including welcome bonuses, no-deposit free spins, deposit-based matched bonus, weekly cashback, Friday Fun bonus, reload bonuses, free spins bonuses, and a multi-tier VIP loyalty program.

5. VIP AND/OR LOYALTY PROGRAM

Gratowin Casino's VIP loyalty program is designed to reward our most valued players with exclusive benefits, including higher withdrawal limits, faster withdrawals, personalized account management, and special bonuses.

6. PAYMENT METHODS AND BANKING TERMS

Gratowin Casino accepts various payment methods, including Visa/Mastercard, Skrill, Neteller, Flexepin, bank transfers, and prepaid vouchers. Withdrawal times vary depending on the method used, with e-wallets taking up to 4 days and cards/wire transfers taking up to 10 days.

7. KEY TERMS AND CONDITIONS

Gratowin Casino has implemented various terms and conditions to ensure fair play and prevent problem gaming. These include deposit limits, self-exclusion tools, session reminders, and a responsible gaming policy.

8. MOBILE AND TECHNICAL FEATURES

Gratowin Casino's website is optimized for mobile devices, providing an enhanced user experience with fast loading times and easy navigation.

9. SECURITY AND FAIR PLAY

Gratowin Casino employs advanced security measures to ensure the safety of our players' personal data and transactions. Our Random Number Generators (RNGs) are regularly audited and tested to ensure fair play.

10. RESPONSIBLE GAMING FEATURES

Gratowin Casino is committed to responsible gaming practices, providing tools and resources for problem gamblers, including deposit limits, self-exclusion, and links to support organizations.

11. ADVANTAGES AND DISADVANTAGES

We strive to provide a safe and enjoyable gaming experience for all our players. However, we cannot guarantee that you will not encounter any issues or problems while using our services.

12. GENERAL CASINO INFORMATION

Gratowin Casino is owned and operated by Inafet Ltd., a company registered in Cyprus on behalf of Unigad Trading N.V., a Curacao-based online gaming operator. Our website is available in multiple languages, including English, German, French, Spanish, Italian, Portuguese, Finnish, Polish, Norwegian, Arabic, and others.

By using Gratowin Casino services, you agree to be bound by these Terms and Conditions, as well as any amendments or updates made thereto from time to time. We reserve the right to change, modify, or cancel our services at any time without notice.

13. GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by and construed in accordance with the laws of Curaçao. Any disputes or claims arising from this Agreement shall be resolved through binding arbitration conducted under the rules of the International Chamber of Commerce.

14. ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between you and Gratowin Casino, superseding all prior or contemporaneous agreements or understandings, whether written or oral.

By using Gratowin Casino services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any of these terms, please do not use our services.

We reserve the right to change, modify, or cancel our services at any time without notice.